Online payments

You can now make payments to the City of West Branch through Point and Pay.

To make an online payment please click HERE.

To pay by phone: 1-888-891-6064, option 1*

Credit/Debit: 3% fee, minimum $2.00.

Echecks: Flat fee of $3.00 for transactions up to $10,000.00 or
flat fee of $10.00 for transactions over $10,000.00.

* NOTE: Pay by phone is available Monday-Friday, 8 am-10pm EST

If you are in need of further assistance, please contact City Hall at 989-345-0500

Please note the service fees that apply.

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Water/Sewer bills are billed quarterly (January, April, July and October).
You have 60 days to pay your bill without penalty.  Partial payments are accepted at any time.

You may also set up an Automatic Withdrawal from your savings or checking account to pay water/sewer bills.  Call John at (989) 345-0500 for details.

NOTE:  If you believe that your water bill is higher than normal, please check for possible leaks within your home prior to making contact with City Hall or DPW. Click here to see the most common cause of this problem and how to correct it.